Reference

Indonesia privacy policy for your account

DANA, OVO, GoPay and QRIS records, login checks, and account profile data are handled under this Privacy Policy so you can see what we collect before you open…

DANA data contextOVO wallet recordsGoPay privacy checksQRIS receipt handling
mpobos Indonesia privacy policy for your account
CONTACT PATHS

Privacy contact paths for your account

Live Chat runs 09:00-23:00 WIB for privacy questions that need a quick account check. For documents, correction requests, or longer explanations, send us a message through WhatsApp or email so the privacy…

Live Chat 09:00-23:00 WIB Use Live Chat when you need a same-day privacy answer about login records, cookie settings, or a payment reference. We will ask for your account ID before discussing wallet or profile data.
WhatsApp account help Send WhatsApp messages for data correction requests that include screenshots from Account > Profile or Account > Wallet. We use the thread to confirm your identity before any profile field changes.
Email privacy request Email is better for access requests, deletion questions, or payment record checks involving DANA, OVO, GoPay, or QRIS. Include your username and the date of the record you want checked.
ACCOUNT CARE

What we keep and why

Account privacy is handled through clear steps, not vague promises. Your device session, wallet receipts, support messages, and game record entries are separated by purpose so staff see only what they need…

Account profile data

We keep the profile details you give us during account creation so we can secure access, handle wallet checks, and contact you about privacy requests. Update requests start from Account > Profile.

Payment record handling

DANA, OVO, GoPay, and QRIS references are stored with wallet records so finance checks can match deposits and withdrawals. We use those records for account support and legal record duties.

Cookie and session use

Cookies keep your session active, remember basic device settings, and help us spot unusual access. If you clear browser cookies, you may need to log in again and verify your account.

Game activity records

When you enter Dragon Tiger, Lucky Twins, Rocket Crash, Bingo, or Mega Fishing, activity records help us display account statements and check disputes. These records are linked to your account, not sold.

Retention checks

We keep data only while it has an account, payment, security, support, or legal purpose. When that purpose ends, we aim to delete it, anonymise it, or restrict internal access.

Your change requests

You can ask us to correct, access, or remove eligible data through Live Chat, WhatsApp, or email. Some payment and security records may need to stay where local law requires it.

Privacy answers for Indonesia accounts

Privacy questions usually come up before you open an account, after a wallet check, or when you change devices. The answers below explain what data we collect, why we keep it, how cookies work, and how you can contact us. For account-specific requests, include your username and the payment method or device path involved.

We ask for the details needed to create and protect your account: phone number, login records, device checks, wallet activity, and payment proof for DANA, OVO, GoPay, QRIS, or bank transfer.

Wallet records help us match deposits, check withdrawal requests, and answer payment disputes. We keep references such as transaction IDs, timestamps, and receipt images only for account, support, security, or legal needs.

Yes. Start at Account > Profile > Security, then contact Live Chat or WhatsApp if a locked field needs a change. We may ask for proof before updating data tied to payments.

Cookies help keep your session open, remember device settings, and detect unusual access. You can clear cookies in your browser, but doing that may require a new login and account verification.

Only staff assigned to account, finance, security, or support tasks can access relevant records. We limit access by work role, and sensitive wallet checks require a reason tied to your account.

Retention depends on the reason for the record. Profile, payment, security, and support records may stay while needed for account service, dispute checks, legal duties, or fraud prevention.

Contact Live Chat from 09:00-23:00 WIB, send WhatsApp, or email us with your username, request type, and relevant payment or device detail. We verify the account before responding.